YOUR PAY: The CWU negotiates your pay. The higher our membership the better the prospects of securing a good deal. You will have a direct say, as we won’t agree any pay deal unless members vote for it.

YOUR TERMS AND CONDITIONS OF EMPLOYMENT: The CWU negotiates your terms and conditions of employment with BT. This includes the length of your working week, your hours of attendance, your holiday entitlement, your Pension and other allowances.

YOUR JOB SECURITY: The CWU strive to ensure that your employment is secure.

CONFIDENTIAL ADVICE & GUIDANCE: We can give you impartial and fair advice on work issues and matters of law.

PERSONAL REPRESENTATION: We have trained CWU Reps who can assist you with discipline and grievance cases. All cases are treated in the strictest confidence.

FAIR TREATMENT: We ensure that all members are treated fairly. It is our aim to eradicate bulling and harassment in the workplace.

LEGAL AND ACCIDENT SERVICES: The CWU offers you a free initial advice service from our Solicitors If you have a problem (it doesn’t have to be work related). If you or a family member is injured in an accident and there is a valid claim we will take the matter up for you free of charge (and unlike 'no win no fee', we mean free of charge!).

HEALTH AND SAFETY: The CWU takes great pride in ensuring our members work in a safe environment. We have highly trained CWU Health and Safety Reps who are on hand to deal with any local issues.

FINANCIAL SERVICES: The CWU offers you a full range of discounted financial services. Currently we can provide a CWU Credit Card, preferential loan, mortgage and insurance facilities, as well as motor breakdown and other services.

A SENSE OF WELL-BEING AND SECURITY: We will always be there to discuss, help and support you with any work related problem. When you become a CWU member, you join 240,000 others so you should never have cause to feel alone.