Membership Benefits
CWU Road Assist
Communication Workers Union Non-fault Road Traffic Claims Assistance Scheme to all members.
As a CWU member, you already have access to legal representation for personal injury claims in and out of work through the hugely successful Legal Services Scheme. Your family and dependants are also eligible for this scheme as part of your membership.
Unlike many other organisations that advertise widely, the Legal Services Scheme is completely free, win or loose - for example you do not have to buy a Legal Expense Policy to cover yourself against the risk of losing your case. The CWU in conjunction with its legal panel and accident management alliance partners cover all these costs in the event of a non-fault accident.
With the benefit of this scheme you may be eligible to take advantage of the following services:
If you have an accident
Use the freephone number below. This will connect you directly to a friendly and professional claims advisor who will advise you of the benefits available to you through this scheme, and guide you through the whole process. If necessary, they will make arrangements with Auto Indemnity, Accident Management Specialists, in respect of any requirements for repairs or hire vehicle and we shall ensure your claim is dealt with quickly by a solicitor on the CWU Legal Panel.
Ring free on: 0800 542 9927 quoting CWU Road Assist. We will investigate the circumstances of your accident and advise you through every stage.
If the accident was not your fault
We will deal with your claim from start to finish and deal with all aspects of your claim including vehicle repairs, hire, any loss of earnings etc and also ensure you are advised and represented if you are unfortunately injured as a result of your accident.
Replacement Vehicle Hire
Auto Indemnity will keep you on the road with a replacement vehicle should your car be unroadworthy or off the road for repairs until your vehicle is returned or you receive your pre-accident value cheque.
Vehicle repairs
If you are not comprehensively insured we will arrange for Auto Indemnity to book your vehicle into one of their nationwide approved repairers claiming all expenses from the negligent driver's insurers.
Specialist Solicitor
This service is offered to all members in addition to the existing Legal Services Scheme for Personal Injury and Clinical Negligence Claims and provides valuable additional benefits if you, or a member of your family has been involved in a road accident that was not your fault.
If the accident is your fault
We will go through the process with you and ensure your case is dealt with as quickly as possible and provide you with immediate advice and, if necessary, contact your insurers for you.
Added value peace of mind
As part of the CWU scheme the legal costs are covered and the fact that a recommended CWU solicitor is used means that you have the added comfort of knowing your claim is being dealt with by experienced legal representatives.
Additional benefits
Remember when you are off duty, you and your family will have the benefit of this comprehensive legal services scheme.
The scheme works independently but alongside your motor insurance policy and provides assistance for you should you be involved in an accident that was not your fault.
Losses not necessarily covered by your policy that this scheme may provide assistance or include:
- Replacement Vehicle
- Loss of Earnings
- Personal Injury to yourself or your passengers
- Repairs (if not fully comprehensive)
- Recovery of Policy Excess Out of Pocket Expenses
- Loss in value of your vehicle
Motorcyclists
The scheme also offers further benefits for motorcycle owners. Please contact us direct for further details.
We guarantee that you will receive the highest level representation and that all settlements accepted are paid to you in full. The solicitors recover their fees from the other side.